Chosen Solution
The display of the Kindle seems to be broken. As far as I found out, it is a Kindle Paperwhite 5th Generation.
@helmutkohli yes it definitely is broken. What is important here that you let us know as many identifying features of your Kindle. You do have to know for sure what model this is. Displays are available for most of the Paperwhite models, but not all of them
Hi Helmut - did you end up finding a replacement screen or screen model number for your 5th Gen PW? Am after the same thing Thanks