Chosen Solution
The computer first had a message saying something about a BIOS update because the battery wasn’t charging well. I talked with Dell tech support and they updated the BIOS for the computer. After the update the computer goes to a black screen when you power it on with a 7 beep error code. How can I fix this error? Thanks for the help and suggestions, I really appreciate it!
Mira - this may help you: 7 beep at startup Good Luck!
The beep code indicates a problem with the mother board. Contact Dell tech support again, the BIOS update did not work and seems to have made the mother board fail.
