Chosen Solution
Hi, I have a Philips DVD player DVP2850. Lately when opening the tray with a disc inserted, a sound of gears skipping is heard after which the tray successfully opens. I removed the cover and noticed that when pressing the open button with a disc on the tray, the laser mechanism goes back towards the edge of the DVD disc and keeps trying to go back. This is causing the gear skipping sound. After some seconds the tray ejects successfully. The tray opens/closes normally when without a disc. Any help, please?
This issue is most likely caused by a defective belt, it loses its grip over time and doesn’t transmit all the motor power to the tray mechanism, you can watch this video or search in the internet on how to replace a dvd belt. Also, it is possible to manually fully close the tray with the disk in it by pushing the right parts of the dvd mechanism, it’s a bit difficult without mechanical knowledge but it is a good way to check that everything is functional before doing anything.