Chosen Solution
Hi, I’ve got a LG OLED55B7V TV and a couple of days ago the sound died, but only when playing watching TV programmes. I’ve also got a LG soundbar and a PS4 and so was able to run a few tests. When using the soundbar or the internal speakers I get sound when playing the PS4, and I’ve run a speaker check that also confirms that the internal speakers are ok. I’ve reset the AV (via pressing the mute button three times) but it’s done nothing. So, I’m very confused - the TV itself is ok, but simply won’t play sound when watching TV channels. I have a satellite dish and it’s occurred to me that the sound may not be coming through that? Any help would be appreciated. Thanks, Alex
@sartois since you’ve already checked other input sources and found those to be working, the issue is most likely with your Satellite receiver and not your TV. Try either a new cable (check the connections of course) or try to reset your satellite receiver.
