Chosen Solution
Recently my Kindle Fire, which is less than a year old, has started having problems with the screen. Sometimes lines and colors and screen fading from white to black make the device unusable. Yet other times the device works perfectly fine. I have never dropped the device and it has been in a case from day 1, so nothing has happened as a result of external damage. It actually has pretty light usage overall. But I started messing around with it today to see if I could isolate the issue, and I found out a curious (albeit very temporary) remedy. Whenever the screen stops working properly, I can ‘fix’ it by applying pressure to the back of the device with my fingers while I’m using it. It doesn’t take much and the screen comes back with the picture and starts working properly again. As soon as I release the pressure, the lines and fading start again. To me, this indicates that something is not properly connected between the hardware and the LCD. Maybe something came loose? I could try to open it up and poke around, but I don’t really know what I’m looking for. Can anyone offer some advice on how to fix this problem? I’d appreciate it!
Hi @funkymunkey , I suggest that you verify the purchase date of the tablet and if it is less than 12 months since the date of purchase, that you consult the manufacturer’s warranty statement that came with the documentation for the tablet (it is usually found in the User Guide) and then follow the instructions as to what you have to do to make a claim for a manufacturer’s warranty repair or replacement. If the tablet is still covered by the warranty period it is not a good idea to open the tablet to find the cause of the problem as this will void the warranty. If you can’t find the warranty statement here is a link
