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Hey guys, the backlight on my laptop doesnt work. I tried pram and sms reset but nothing worked. When i put a flashlight on the display i see that he booted up and i can also plug in a external display and it works. Any ideas for what i can do? I read that maybe somethings wrong with the connectors on the logic board. The laptop was never wet and never falled down.
Sadly, your backlight ribbon cable has failed. This is a cable that runs between the system logic board to your display This is a common issue on both the 13” & 15” 2016 & 17 models. Most people know it as FlexGate 2018 MacBook Pros Try to Solve Flexgate Without Admitting It Exists. Apple did create a extended warranty program for the 13” models 13-inch MacBook Pro Display Backlight Service Program. You’ll need to plead your case at an Apple Store to get a warranty exception which some people have managed to get for the 15” models. You’ll likely need to work up the food chain within Apple from the Genius, service manager, store manager(s) and then to the regional manager(s). Your other option is to just get a new display assembly. Here’s the guide: MacBook Pro 15" Touch Bar Late 2016 Screen Replacement MacBook Pro 15" Complete Display - Space Grey (used) P/N 661-08030MacBook Pro 15" Complete Display - Silver (used) P/N 661-08031 If you know of a very good micro soldiering tech the damaged cable can be replaced its not easy! Here’s the cable https://www.ifixit.com/Store/Mac/MacBook…. I failed on my first attempt!
I also have a 2016 15" MacBook Pro with this problem, however, the lid has been closed less than 10 times in it’s lifetime so I don’t think it is related to FlexGate. Could this be caused by anything other that the $750 fix?
