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I bought a new MSI B550 ProVDH WiFi motherboard last week and at first it was refusing to display at all so I got a new CPU, a Ryzen 5 5600x. It began to display but it not longer displays any loading screen when booting up. I like to go into BIOS to check out setting for new parts but it either recognizes the key but doesn’t display anyway, or it never boots all the way. I have taken out the CMOS battery a hundred times, I replaced cables, I unplugged everything except the keyboard and mouse, I never have anything else plugged into my RX 570 GPU which has two or three display port, one HDMI and one DVI. I switched to the DVI port from the HDMI and still absolutely nothing. I have an ASUS monitor with a 60/75 refresh rate (don’t remember which) that only supports either VGA or HDMI. I have also turned off the fast boot or quick start or whatever it was called in the power settings. I’m at a loss, the shop I took it too I think misunderstood my issue but luckily didn’t charge me since it displays, and I’m sick of driving almost half an hour to have the poor guy make sure everything works. I just have no idea what to do, any advice that isn’t what I’ve already done would be great.
Hi @invisiblelee What key are you pressing to enter BIOS on startup? It should be the Del key - just double checking ;-) Does it stop on startup and give an error message e.g. no OS found or similar if you remove the SSD/HDD? Try to access BIOS through Windows: On the Windows desktop click Start > Power > hold the shift key and click Restart > after it has restarted then > Troubleshooting > Advanced Options > UEFI Firmware Settings. You should be in BIOS
The Ryzen 5 5600x does not have integrated graphics so the system can’t be tested with out your grahics card. Your graphics card is about 5 years old. Have you tested it and your HDMI cable on another computer and your HDMI cable to see that it is functioning properly? Make sure you have the latest BIOS - version 7C95v2D Release date: 2022-12-15 Note that the graphics card does not have to be installed at this point: UEFI BIOSUpdating BIOS with Flash BIOS Button1. Please download the latest BIOS file that matches your motherboard model fromthe MSI® website.2. Rename the BIOS file to MSI.ROM, and save it to the root of your USB flash drive.3. Connect the power supply to CPU_PWR1 and ATX_PWR1. (No need to install CPUand memory.) Look at your manual.4. Plug the USB flash drive that contains the MSI.ROM file into the Flash BIOS Porton the rear I/O panel. Again, look at your manual.5. Press the Flash BIOS Button to flash BIOS, and the LED starts flashing.6. The LED will be turned off when the process is completed. Press Del key during POST to enter BIOS. Try Delete key as well if your keyboard has one. Manual if you can’t find it: https://www.msi.com/Motherboard/B550M-PR…
@jayeff @aactech I sent it back over to the shop and found out my GPU seemed to be starting to fail. The guy switched mine with a different one and it displayed fine, so I’m replacing it as of now. It was an old RX 570, so we’ve upgraded to an RTX 3060 Ti, which is what I was planning on doing in a couple months anyway. Will update if anything else happens!
