Chosen Solution
I have an HP Envy 15. Every time I unplug the computer from the outlet it dies within a minute or so. At first I m thinking dead battery but I just got a new battery today and my computer says it s fully charged but when I unplug the laptop from the wall it still dies. Any other suggestions to what it could be?
Hi, Try running (or downloading, installing and running) the HP Diagnostic Test Software Component Tests - Power Tests to see what results it gives.
