Chosen Solution

I was playing Simpsons Tapped Out and something to happens fairly frequently happened again, my phone just frozen up so I did what I always do and held the power button down only this time it didn’t reboot, instead the screen won’t turn back on and the red notification light (it can be either red or green depending on the notification) is stuck on. I think it was on before it froze though. I’ve tried holding the power button down for an entire minute and nothing happened. The battery is non-removable. So I’m really stuck as to what I need to do. This is the phone http://www.amazon.com/BLU-Life-One-LTE-S

Sam p, did you find a resolution to this? I had the same thing happen to me today. I wasn’t playing Simpsons though. That would have been way funner :)

Mine did this the other day, but I have discovered that the battery IS removable. There is a big black sticker above the joint, I should have done a teardown, but it does come out fairly easy. The steps you guys posted did not help me, as I was having the same [black screen, red LED] issue. Simply disconnect the battery to power off the device and it should be good as new! It does come out, but you need to get that black tape and other parts off first. This IS iFixit, after all. Update (10/06/2016) BLU Life One (2015) Teardown Here it is!

my phone is doing this but when i hold down the volume and the power buttons it says “volume up recovery mode, volume down factory version” and whatever button i choose it just turns right back off

hi my blu phone got wet and is frozen on the blu life screen. i removed the battery and sim card, little memory card , and put the battery back in and held the volume up and down and the power button for 2 minutes and the screen remained black. does anyone have any suggestions?

Held for 2-minutes. This phone is a piece of garbage… like all smartphones these days.

It took 30 seconds , thank you Sam p , it work took 30 seconds , hard reset sweet thanx bro , Turrelle33

Great Suggestion Sam P. It worked! Thank you.

My phn is not coming on I try pressing the volume bottom and nothing….A light keeps blinking where I get messages.

The #1 & 2 buttons are frozen on my BLU phone

Im getting really mad because my blu phone wont turn on to my phone. I restarted it because the camera wasn’t working but it froze on the colorful blu bold like us screen. I’ve tried rebooting it and restarting and charging but it gets stuck on the colorful blu bold like us screen and i dont think i can take off the back or anything. PLEASE HELPPPPP

In order to reboot hold down power and volume up button of a while it works but takes a minute or two