Chosen Solution

I have checked everything! New connect one box and new cable. Message on screen says “connect the connect one box”. I have checked all cables ad the message won’t go away! And I can’t get to the Hub to change any settings! Please help!

Connect the One Connect cable to the One Connect port on the back of your TV. Connect the other end of the cable to your One Connect box. Connect the power cord to the One Connect box, and plug the other end into a power outlet. Regards, Will