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my ipad downloaded an update and now dont want to start , the apple logo appears and then shut down and repeats , I took it to apple and they said it cant be repaired I need to buy a new Ipad
hello Jean, that is a normal situation in apple’s Genius Bar. They can’t repair your tablet because they don’t know what is wrong with it. A fault suggest hardware issue but it can be a different thing. Let’s find out together :-) Firstly, important thing is its history. What happened with it: any repair, drop or somethings. Secondly, capacity and last copy of your data. Then thirdly, iCloud and its usefulness. Is your tablet connects to pc/Mac? If yes, restore it with no copy. Install your iCloud account but don’t restore a last copy. Use a fresh install. All data will actualizing via iCloud account. If tablet starts normally, you will be able to install all your apps. That all for first step. Let me know :-) take care, regards,
Sorry to hear about your iPad. I am curious to know if you started the update with your battery charged to 100%?
If not, what would you estimate your battery charge at the time of the update?
@tojaert is right about connecting to your PC/Mac and restoring without using your iCloud backup until you get the iPad back up and running.
