Chosen Solution
All of a sudden my kindle picture and audio just turn off. I try to reboot it , recharge it also but without success. What did you recommend>?
Probable, you have a dead battery. Your device is no longer recharge-able. you will have to replace it to fix it. But I don’t know how.
I would agree it is probably the battery. Will it run while plugged in?
Hold power button and volume button down together for 15 to 20 seconds and then release them together. Then hold power button normally like you would go turn it on. If it doesn’t start__ try the steps again. This rebooted my wife’s Fire hdx in the past. She has used the Fire every day for over 4 years and it is still a great tablet. She no longer uses our computers but uses the Fire for everything including printing to a wireless printer ( she downloads tons of knitting patterns and prints them from the Fire)
Mine won’t work plugged in or not…where can a battery be installed? Return to the factory?
my kindle fire won’t turn on
My Kindle died. I plugged it in to charge and nothing. I was told to hold power button down for a good 30 seconds. I did, let go and pushed power button again. It started right up and was 100 % charged. Try it!