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ZTE MAX XL when my phone rings I try to answer but it keeps ringing no response to tapping on swiping on the green phone on the screen
cisneros376 sounds like you are having an issue with your digitizer. Try a reset first. You’ll find instructions for that on here. Make sure that you have your personal files backed up so you not lose those. If a reset does not work you should consider replacing the digitizer/LCD assembly. This video should be of help for that.