Chosen Solution

There is a box that highlights an icon and it only opens when it is double tapped. Instead of a single touch or instead of being able to slide, it only works with a double tap. How do we get back to the standard operating procedure for an iPhone?

Voiceover has been turn on somehow…. With double tapping you must go to the following; settings<General<Accessibility<voiceover set off You may also be able to triple click the home button (depends on settings) or ask Siri to turn it off (doesn’t always work)