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For weeks my phone will not update to the latest version of android, i am currently at version 2.3.4. What happens is I get the alert that there is a software update, it is downloaded and verified. I click for my phone to restart and install, it goes through the countdown, then says restarting now. However, it never restarts. The other problem is when I go to the about phone menu in settings and tap on software updates it says that my phone is up to date. What can I do??

You should include your phone make and model, but the same thing was happening with my HTC Incredible. I found this today and am now waiting to be re-prompted to update. I don’t know if this is going to work for me or for you, but it might be worth a try. http://forums.androidcentral.com/verizon

The same thing is happening to me and its been happening for a little less than a year. If you fixed them problem already can you please let me know how. Thank you. And good luck

Same thing is happening with my phone. If you fixed it please let me know how. -Yumi